by far the best dentist I have ever seen. Very Professional and highly experienced. Would recommend Him to anyone
I went to the Mt. Pleasant office for the first time today since Dr. Walker has been retired. My first impression walking into the lobby was that it was updated nicely and didn’t feel so closed off from the receptionist as in the past. My hygienist Kathryn was extremely friendly, did an amazing job cleaning my teeth, and gave me tips on what I could do to improve my oral hygiene and not in a way that you feel you are getting lectured by your hygienist. Dr. McDonald was very nice and informative about how to go about getting my wisdom teeth out and even invited me to stop in the Alma office to get a digital X-ray so he could get a better view for the extraction. I had asked about in the future getting a retainer or Invisalign to correct some shifting since I’ve had my braces off and both Kathryn and Dr. Mcdonald advised me to get my wisdom teeth out first. They said that after having them out, if that was still the route I wanted to go they could refer me to an orthodontist but it may not be worth the money for such a slight change. I left there feeling very pleased with the services and my teeth feel cleaner than ever. Thank you Kathryn!!!
In summary, I give Dr. McDonald a 2-3 star rating (with the hope that he will improve in future) and the rest of the office a 4-5 star rating, resulting in an overall 3-3.5 star rating.
Finally, as someone about to apply for Medicaid, I think Dr. McDonald should consider taking Medicaid insurance, such as the Healthy Michigan Plan. In my opinion, if any health professional is in the business to make as much money as possible (thus excluding the lower-paying Medicaid plans), they're in the wrong business. Dentists should be concerned with attending to ALL teeth, whether they belong to someone who's poor or not. Of course they're free to decide which insurances to accept or not to accept, but I believe everyone deserves to have nice, healthy teeth and to be treated with dignity at the dentist's. It's extremely frustrating and stressful when a poor person wants good dental treatment, and there's hardly anyone who will see them because hardly anyone accepts Medicaid for financial reasons. It's wrong. Please have a heart for the poor.
I was also a little irked that he couldn't take the time to tell me after examining my teeth that I have two small cavities, where they are, and what he planned to do about them. He left it for the hygienist to tell me about it all.
My experience applies to the new Mt. Pleasant location (Dr. Walker's old practice). The hygienists and office workers are great. They deserve 4 or 5 stars. They're always very friendly and helpful. My hygienist, Kasey, does a great job cleaning my teeth and explaining things to me in layman's terms.
Yet he seemed to imply that besides the health risks associated with crowded teeth, the reason I should have this problem fixed is because I would have a more pleasing smile. Perhaps he meant well, but I took his statement as a veiled insult that I don't have a nice smile (there's more to having a nice smile than having perfectly straight teeth). It also seemed like a poor excuse to have a lot of very expensive work done on my teeth. I'm don't like feeling as if I'm being pressured to have a procedure done purely for the sake of vanity, especially since I can't afford it even if I wanted to have it done.
As a patient of the former dentist in Mt. Pleasant and a patient for approximately 20 years I wasn't sure what to expect when I went from my last appointment. Having some staff from the former dentist helped a lot. Dr McDonald was friendly and immediately made me feel comfortable. Although I will miss the former dentist. I will be continuing to use Dr. McDonald to see to my family's dental needs.
Very wonderful and professional staff!! We are so happy with this office. They take great care of my daughter!
This was my first time seeing Dr. McDonald, so maybe I got the wrong impression of him. However, my experience with him was not what I hoped for. He used a lot of jargon and didn't have the most reassuring bedside manner in my opinion. I've been told over and over again at the dentist that I have a lot of crowding issues that could be fixed with orthodontics, but for financial and personal reasons, I choose not to fix them at this time. Since this was Dr. McDonald's first examination of my teeth, I expected him to say the same, which is fine.
Thomas J Mcdonald D D S is a US Dentist based in Alma, Michigan. Thomas J Mcdonald D D S is located at 306 N State St, Alma, MI 48801, USA.
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