I really like this restaurant. Salad bar is great and nice service
My Hubby and I were there last week and I ordered the fish and chips. I asked for mashed potatoes and gravy. The waitress was great but the new cook they were training was absolutely terrible. The food was so bad we couldn't eat it. My Hubby ordered American fries with onions and they smelled bad. Kind of like a medicine smell. Strong smell. We're not the type to complain about our service so we just left our booth and paid for our terrible food and left. I will never ever go there again.
Very poor experience. Tried going back after other unsatisfactory visits. Dirty tables and floor, poor food, poor wait staff. Breakfast buffet empty. Go elsewhere to get a good meal and service. Previous management and staff where up to Big Boy standards.
Something happened to this place. I loved it as a kid, we went all the time. Compared to other big boys this one is a joke...Sorry :/ I am waiting for this place to be shut down.
We decided to stop for lunch since we have never tried Big Boy before. My fiance and I got seated in our preference of a booth followed by drinks immediately. After viewing the large menu our waitress came over to take our order and seemed somewhat knowledgeable about the menu items. We ordered two burgers with fries, one was called "The Big Irish" and the other was "Super Big Boy". The big Irish was supposed to be a Rueben style sandwich with a burger added and the super big boy was basically a glorified big mac if you ask me. We didn't seem to have that big of a wait on our food; but when it did arrive, it wasn't very hot. The fries were way too done and yet somewhat cold, the burgers had NO grease and were so dry they were hard to eat (seemed like frozen patties). My fiance had ordered extra onions and there were none at all. To top off the bad food, our waitress didn't even care to check how our experience was going, instead she asked if we were having dessert only a few bites into our meal and when we responded with "no" she dropped our check on the table. I could understand dropping a check if you're busy and have a full restaurant, but there were only a couple tables in there. My fiance sat with an empty soda glass for at least 20 minutes before being asked if he wanted a refill just as we were paying the check. I would not recommend this place at all. I would say you have a better shot at McDonald's.
Big Boy is a US Restaurant based in Alma, Michigan. Big Boy is located at 7990 N Alger Rd, Alma, MI 48801, USA.
Please contact with Big Boy using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Big Boy opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.